If you don’t like your Scentbird subscription, the first step is to explore the website or app for different fragrance options. Scentbird offers a wide variety of scents and it can often be the case that you have not yet found the right fit for you. If you have explored thoroughly and still remain dissatisfied, you can offer feedback about your preferences. The company has a feature to customize recommendations based on your taste. If you’re still not happy, you may pause or cancel the subscription at any time. To cancel, sign into your account, go to “Subscription settings,” and follow through the steps there. Remember, cancellation must be done before the date of the next billing cycle to avoid unwanted charges.
What Does Scentbird Come With?
In addition to the monthly subscription service, Scentbird also offers the option to purchase full-size bottles of perfume from their website. These perfumes are discounted for members, making it easy for customers to find and purchase their favorite scents. Scentbird also offers gift sets and accessories, such as travel atomizers and makeup bags to store your perfumes.
One of the unique features of Scentbird is their personalized fragrance recommendations. By taking a quiz on their website, customers can receive personalized recommendations based on their scent preferences. This feature sets Scentbird apart from other perfume subscription services and allows for a more tailored experience for the customer.
Customers can leave reviews of the perfumes they receive and read reviews from other members before adding them to their queue. This allows for a more social aspect to the subscription service and helps customers discover new fragrances that they may have otherwise overlooked.
They offer a selection of clean fragrances that are free from harmful chemicals and toxins. Additionally, Scentbird uses eco-friendly materials for their packaging and shipping, making it a more environmentally-conscious subscription service.
How Does Scentbird Choose Which Perfumes to Include in Their Monthly Subscription Service?
- Research current market trends and perfumes that are gaining popularity
- Take into consideration customer feedback and reviews on previous perfumes
- Collaborate with top perfumers to create unique and exclusive scents
- Consider the season and upcoming special occasions
- Provide a diverse selection to cater to different preferences and styles
It’s important to know the policies of subscription services before signing up. In the case of Scentbird, while their products aren’t eligible for refunds or returns, there’s an option for a replacement if the item(s) arrive damaged. But what if you simply don’t like the scent you received? Keep reading to find out what options you have.
What if You Don’t Like Your Scentbird Order?
Scentbird is a monthly subscription service that delivers designer fragrances to your doorstep on a regular basis. It’s a convenient and affordable way to try out new scents without the commitment of purchasing a full-size bottle. However, there may be times when you receive a fragrance that you don’t love. What happens in that scenario?
It’s important to note that Scentbird subscription items are non-refundable and not eligible for returns. This is stated clearly in their terms and conditions, which you agree to when signing up for the service. So, if you receive a scent that you don’t like, you won’t be able to return it for a refund.
However, if you receive your item(s) and they aren’t in perfect condition, you’re eligible for a replacement within 30 days of the delivery date. This means that if your fragrance arrives damaged or faulty, you can contact Scentbird customer service to request a replacement.
To ensure that you’re happy with your Scentbird order, it’s important to do your research before selecting fragrances to add to your queue. Take the time to read reviews and watch videos of people who’ve tried the scents youre interested in.
Additionally, Scentbird offers a feature called “Scentbird Before You Buy,” which allows you to try a fragrance for 7 days before committing to a full-size bottle. This is a great option if youre on the fence about a scent or if you want to ensure that it works well with your body chemistry.
How to Pause or Cancel Your Scentbird Subscription
To pause or cancel your Scentbird subscription, log in to your account on the Scentbird website and navigate to the “Subscription” tab. From there, you can choose to pause your subscription for up to three months or cancel it entirely. Follow the prompts on the screen to complete the process.
Source: Can I return my Scentbird subscription order?
Conclusion
If you're not satisfied with your Scentbird subscription, there are several steps you can take. First, consider trying different fragrances and giving them a chance before making a decision. You may discover new scents that you love and that work better with your body chemistry. If you're still unsatisfied, reach out to Scentbird's customer service team to discuss your concerns and explore your options. You may be able to pause or cancel your subscription or exchange fragrances for ones that better suit your preferences. Ultimately, the most important thing is to prioritize your own satisfaction and comfort. Experiment, communicate, and don't be afraid to make changes until you find the perfect scent for you.
