Scentbird does not allow exchanges directly. However, they offer a flexible subscription service where you can pick the fragrance you want every month. If you received an order you’re not completely satisfied with, Scentbird suggests reaching out to their customer service team promptly who can address your concerns and possibly offer solutions. Therefore, while a straightforward exchange of a fragrance is not possible, they still strive to ensure their customers are satisfied with their products.
How Do I Get My Money Back From Scentbird?
Customers who wish to cancel their subscription must do so before the beginning of the new billing cycle to avoid being charged. Scentbird offers customers the option to skip a month by logging into their account and selecting the “skip a month” button. This feature allows customers to pause their subscription if they aren’t interested in receiving a certain months fragrance.
In the event that a customer received a defective or damaged product, they must contact Scentbirds customer service department within 14 days of receipt to initiate a return. Customers must provide photographic evidence of the defect or damage in order to be eligible for a return.
Customers who’ve made a payment for a subscription but wish to cancel prior to the start of the next billing cycle may receive a full refund. Refunds may be issued to the original payment method or in the form of store credit.
Scentbird recommends that all customers carefully review their account settings and subscription details to ensure that they’re satisfied with their order before submitting payment. Orders can’t be cancelled or refunded once the billing cycle has begun, so it’s important to be sure that the subscription is a good fit before committing.
In addition to their subscription service, Scentbird offers a number of other fragrance-related products for purchase. These items may be eligible for returns or exchanges if they’re defective or damaged at the time of receipt. Customers should review the product information and return policy carefully before making a purchase to ensure that they’re aware of any restrictions or limitations.
For those who love designer scents but can’t justify the steep price tag, Scentbird offers an affordable and hassle-free solution. For just $16.95 per month, subscribers receive a beautiful and reusable case filled with their choice of designer perfumes or colognes. And if you’re a first-time subscriber, you can score your first month for just $8.47 – an unbeatable deal. But what happens after that initial month? Let’s explore.
How Much Is Scentbird After the First Month?
Scentbird is a popular monthly perfume subscription box that offers it’s subscribers a wide variety of designer fragrances to choose from at an affordable price. The subscription service is designed to help fragrance enthusiasts discover new scents and build their perfume collection without breaking the bank.
After the first month, the regular price of $16.95 applies. However, there are several ways you can save money on Scentbird. For example, if you sign up for a longer subscription period, you can enjoy significant discounts. A six-month subscription, for instance, costs just $14.50 per month, while a 12-month subscription is even cheaper, at $13.50 per month. These discounts add up over time, allowing you to maximize your savings while enjoying a diverse collection of designer fragrances.
With a subscription fee of $16.95 per month, subscribers can receive a new scent every month and discover their signature fragrance. The promotional first-month subscription fee of $8.47 makes it easy and affordable to test the service.
While subscription orders are ineligible for returns, damaged or defective items may be exchanged within 30 days. Overall, this policy reflects the company's commitment to excellence and underscores it’s dedication to building strong relationships with it’s clients.